Welcome to Yalla Domino Platform (hereinafter referred to as "Yalla Domino"). Yalla Domino is provided and controlled by FYXTECH TECHNOLOGY PTE. LTD, a Singaporean company located at 15 SCOTTS ROAD #03-12 THONG TECK BUILDING, Singapore (P.O. Box: 228218). We respect and protect the personal information and privacy of all Yalla Domino users in accordance with the applicable privacy laws worldwide.
To provide you with more accurate and personalized services as well as a more secure Internet environment, we have defined our principles for the collection/use/provision of your personal information in accordance with international and relevant local laws, regulations and technical specifications, and further elaborated your rights related to your personal information.
This policy is closely related to your use of our products or services. When you download, install, start, browse, register, log in or use our products or services (hereinafter collectively referred to as "using our products and services"), we will process and protect your personal information in accordance with this policy. We try our best to explain to you the technical terms covered by this policy in a clear and concise manner so that you can understand them.We have used bold font to distinguish the terms in this policy that are (possibly) significantly related to your rights and interests. Please read them carefully.
In particular, we would like to draw the attention of underage users (especially children under the age of 13) and their guardians. We have specified a special section on the protection of underage users (in bold). Please read it carefully.
Please carefully read and fully understand this policy before using/continuing to use our products and services, and make appropriate choices in accordance with the guidelines set out in this policy when necessary. If you do not accpet with the content of this policy, it may cause our products or services to fail to function properly, or fail to achieve the intended effect of our services. You should immediately stop accessing/using our products and services.By using or continuing to use the products and services provided by us, you has fully understood and accpet to the entire content of Yalla Domino User Privacy Policy (including the updated version).
This policy sets out the basis for our handling of any personal data collected from you or provided to us by you. If you have any other questions about how we use your personal data, please contact us dpo@Yalladomino.com.
To improve the readability and user-friendly interaction of the privacy policy, we present it through the table of contents. You can click the table of contents to jump directly to the section you are interested in.
We will follow the principles of what is rightful, legal and necessary to collect and use the personal information that you voluntarily provide in the process of using our services or that is generated as a result of using our products and/or services for the following purposes as stated in this policy. If we want to use your personal information for other purposes not specified in this policy, or use the information we have collected for other purposes based on a particular purpose, we will notify you in a reasonable manner and seek your consent again before using it. In addition, we will control the read frequency within a reasonable range.
1.1 When you use your mobile phone number to register and log in, we will collect your [mobile phone number and mobile phone operator information] so as to provide you with quick login service.
1.2 When you register Yalla Domino with a third-party account (such as Facebook, Apple ID), you need to authorize us to read the public information (nickname, avatar) you registered with the third-party account. The third-party platform’s handling of your personal information will be governed by the third-party’s privacy policy.
1.3 You can also choose to fill in or change your information according to your own needs, but if you do not provide such information, it will not affect your use of the product and related services (except for the user name, which is required for registration).
1.4 If you have successfully registered your Yalla Domino account, we will display your personal information in the app.
2.1 We will automatically collect data from you, i.e. your Open ID, IP address, device information code, device information series ID, Android ID, XID (ID generated based on existing device information, model, manufacturer, Android ID and time zone settings), registration time, login time and records about your use of the services, such as the date and timestamp of the operation. We also collect and store your data below:
2.1.1 The data you voluntarily provide to us when setting your nickname, profile picture and gender in the app;
2.1.2 In order to ensure the convenience of sharing content from Yalla Domino to other Apps, we need access to your App List to establish a connection to the Apps.
2.1.3 Every time you interact with us, for example, when you chat with us using the in-app feedback or customer service function;
2.1.4 If you use our chat services, we will process and transmit such data through end-to-end encryption so that your messages can be safely passed on to other users; Unless the user receiving your message or you are not online, we will not store the information generated when you use our chat services. After the offline message is received or the message is not received for more than 90 days, we will delete the messages temporarily stored
2.1.5 If you make any transaction through Google Play or other third parties, we will collect information to facilitate your transaction and maintain transaction records (including Open ID and user information fees, currency, purchased products, purchase history, IP address, transaction details as well as device details, such as operating system version, mobile phone model or device type, and Internet connection);
2.1.6 If you contact our support team to deal with the problem such as program errors, we will collect some information, including name, OpenID, device ID, app version, battery power, WiFi intensity, available space in device, network type, operating system version, browser type, platform, operator, country/area code, coupon details, e-mail address and any information you provide in the message. You can also choose to provide photos to illustrate any errors;
2.2 Safe operation. To ensure the safe operation of the software and services, we will collect your device model, device name, device ID (including IMEI, IMSI, and Android ID), browser type and Settings, language Settings, operating system version, app version, network device hardware address, login IP address, network access method, network quality data, mobile network information (including operator name), and product version number. To protect your account from malicious use by other users, please understand that we will dynamically detect whether there is abnormal login in your account. Every time you switch or restart the app, we may read the information of your device ID again, and we will control the read frequency within a reasonable range.
2.3 When you use platform services, our security and anti-cheating security functions will (i) analyze user device status to identify security risks and cheating; (ii) detect whether your signature, nickname, or chat history contains malicious information.
2.4 Customer service and after-sales service functions. When you contact our customer service staff or apply for after-sales service of our products and/or services, for the security of your account and system, we may require you to provide relevant personal information to match the personal information you previously provided, so as to verify your user identity. After successful verification, we may collect the information when you chat with us (account information, order information, and picture/video/text information and relevant information provided by you to prove relevant facts), your contact information, and records when you chat with us, including the online chat records and mobile phone recording, so as to solve the problem for you as soon as possible and improve our products and/or services. At the same time, we may contact you by phone, text message, system message and other relevant means to solve your problems arising in the process of using our products and services.
2.5 To ensure that you can maintain instant messaging with the background server when using the services of Yalla Domino and that you can receive personalized content push in a timely manner, we will i) obtain and invoke your boot broadcast permission to start the mobile client software of Yalla Domino or its affiliates; ii) use a third-party push messaging service to generate an ID for you to identify the uniqueness of your device.
2.6 Summary of device permission invocation
During the process of providing services to you at Yalla Domino, we may invoke some of your device permissions. You can choose to close some or all permissions in the device's settings. The display mode and closing mode of permissions may be different in different devices. For details about how to invoke device permissions, please refer to the Device Permission Invocation List.2.7 To fulfill our legal obligations and, when necessary, to protect the public interest or protect the vital interests of users and others, we may use your data to help us prevent and respond to abusive, fraud, illegal activities, and other potentially harmful content.
In accordance with relevant laws and regulations, we may collect and use some necessary personal information without your authorized consent under the following circumstances:
We will not share your personal information with any other company, organization or individual unless one or more of the following circumstances exist:
You understand and are informed that, in order to provide you with more complete and high-quality products and services, we will authorize our business partners to provide you with some services. In such cases, we may share some of your personal information with our partners, so as to provide you with better customer service and user experience. Please note that we will only share your personal information for legal, legitimate, necessary, specific and explicit purposes and will only share your personal information as is necessary to provide our services. We will conduct security assessment and processing on the output form, flow and use of information data, so as to ensure data security. At the same time, we will carry out strict supervision and management to our partners. Once we find that they are handling your personal information in violation of the rules, we will terminate our cooperation with them with immediate effect and pursue legal responsibility against them.
Currently, our partners include the following types:
Cloud service providers: To provide services for global users, we choose cloud service providers with high-quality privacy protection and data security protection capabilities.
Content audit service provider: To ensure that the content posted by users on the Internet information platform is safe and complies with the regulatory requirements of the local government, we may share the content information posted by you on the platform with the third-party content audit service providers entrusted by us;
Cooperative third-party SDK providers: When you use the functions provided by a third party in Yalla Domino, we may access the Software Development Kit (SDK) provided by a third party to realize the relevant functions. We will restrict the SDK service providers through cooperation agreement. However, third-party SDK providers may collect your personal information. The aforementioned service providers' collection and processing of information and other activities are subject to their own privacy terms, and do not apply to this policy. To ensure the maximum security of your information, we recommend that you review the privacy policy of any third-party SDK service before using it. To protect your legitimate rights and interests, if you find that there is a risk in this SDK or other similar apps, we suggest that you immediately stop the relevant operations and contact us in time.
Message push service: To provide you with message push, third-party push service providers may obtain your push SDK version number, necessary device information, mobile phone status information, geographic location information and network related information so as to push information you may be more interested in;
Please refer to Information Collection and Use of Third-Party SDK for details.
Transfer is the transfer of control over your personal information to another company, organization or person. We will not transfer your personal information to any other company, organization or person unless we obtain your explicit consent. However, the following circumstances are excluded:
Public disclosure is the act of releasing information to society or to a non-specific group of people. In principle, we will not voluntarily disclose your personal information to the public. However, the following circumstances are excluded:
Exceptions to acquire authorization and consent for sharing, transferring, and public disclosure of personal information
In accordance with relevant laws and regulations, we may share, transfer or publicly disclose your personal information without your prior authorized consent under the following circumstances:
Please understand that, in accordance with the current legal provisions and supervision requirements, we do not need to separately notify you and obtain your consent to share or transfer the personal information that has been de-identified, and to ensure that the recipient of the data cannot recover and re-identify the subject of personal information.
Your personal information will be processed on servers that may not be in your place of residence. Our support, development and other teams around the world have access to your information from outside of your place of residence. No matter where our servers are located, we will take appropriate measures to protect your rights in accordance with this privacy policy.
Our servers used for platform services are located in: Singapore.
We undertake to store your personal information at all times within a reasonably necessary period as required by laws. After the above period, we will delete your personal information or anonymize your personal information. (The so-called "anonymization" refers to the process in which the subject of personal information cannot be identified and the processed information cannot be recovered through the technical processing of personal information. The information obtained after anonymization of personal information does not belong to personal information.)
If we cease operation, we will stop collecting your personal information in a timely manner, notify you of our cessation of operation in the form of one-by-one service or announcement, and delete or anonymize your personal information held by us.
To ensure the security of your personal information, we will endeavor to take various security measures in accordance with industry standards to protect your personal information, so as to minimize the risk of your personal information being damaged, embezzled, revealed, accessed without authorization, disclosed and changed. We will actively establish data classification and grading systems, data security management standards and data security development standards to manage and regulate the storage and use of your personal information and ensure that no personal information unrelated to our services are collected.
Your account has security protection function. Please keep your account and password information properly. Yalla Domino will ensure that your information is not lost, abused or altered by backing up to other servers, encrypting user passwords and other security measures. Despite the aforementioned security measures, please note that there is no "100% security measure" on the information network. In order to prevent security incidents, we have formulated a proper early warning mechanism and emergency response plan in accordance with laws and regulations. If a security incident does occur, we will inform you of the relevant situation in a timely manner by email, letter, call, push notification and other relevant methods. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to release an announcement. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities, and closely cooperate with the government and regulatory authorities.
We take very seriously and do our best to protect your rights related to your personal information. You may ask us to stop using part or all of your data and withdraw your consent.
You can choose not to receive your friend's information and not to display your information to your friend through the blacklist function or by changing the setting of a specific friend.
You can also change or withdraw GPS geographical location, contacts, camera, and album permissions via the device's operating system. We will collect personal information according to your settings of changing or withdrawing permissions. If you withdraw the authorization, we will no longer collect your information related to these permissions, but please note that this will render some or all of the functions unavailable. At the same time, your decision to change or withdraw your authorization will not affect the processing of your personal information that we previously conducted based on your authorization.
In some service functions, we may make decisions based solely on non-manual automatic decision-making mechanisms such as information system and algorithm. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will also provide appropriate remedies to contact us for management.
For security and identification reasons, you may not be able to directly access, correct or delete some information through the interactive interface of Yalla Domino; If it is necessary for you to access, modify or request to delete such information according to laws, please send your questions to our designated email according to the contact information provided in Article 11 of this policy. We will review the problems involved as soon as possible and reply to you in time after verifying your user ID.
If you need to obtain a copy of your personal information on the platform, you may appeal to us according to the contact information provided in Article 11 of this policy, and we will reply to you in time after verifying your user ID. Please note that we currently only support providing files in csv and json formats.
You can delete your account by going to the Yalla Domino app - Settings - Delete Account. After the cancellation of your account, your personal information will be removed from Yalla Domino, except the personal information that must be retained by us as clearly stipulated by laws (such as the information related to your transactions in Yalla Domino, and the data that should be retained as clearly stipulated by the government or laws).
Please refer to the Account Cancellation Guidelines for details.
Use of cookies
These additional disclosures are the categories of personal information that are collected and disclosed for commercial purposes, as required by the California Consumer Privacy Act. Depending on how you interact with Yalla Domino's products, personal information that we may have collected or disclosed for commercial purposes during the past twelve months falls into the following categories as defined by the California Consumer Privacy Act:
Identifiers, such as your name, alias, address, mobile phone number, or IP address;
Personal information described in subsection (e) of section 1798.80 of the California Civil Code, such as credit card number;
If we conduct a user survey or analysis, then the features (such as age or gender) of the protected classification under California or U.S. federal law;
Business information, such as purchase activities;
Information on Internet or other electronic network activities, including content interaction information, such as content download, streaming and playback details;
Biometric information, such as your voice or appearance, for example, if you choose to participate in a presentation of a voice or image recognition service;
Geographic location data, such as the location of your device or computer, for example, if you have location services enabled to enhance your experience through the event app we provide;
Audio, visual, electronic or other similar information, including information when you communicate with us by telephone or other means;
Professional or employment-related information, such as business data that you may provide;
Inferred data, such as information about your preferences;
Your rights. Under the California Consumer Privacy Act, you may have the right to request us to provide information about the personal information you collect, or to access or delete your personal information. If you wish to perform any of the above operations, please contact us. Depending on your data selection, some of our services may be restricted or unavailable.
No personal information are sold. During the past twelve months, we have not sold any personal information of consumers, as these terms are defined under the California Consumer Privacy Act.
No discrimination. We do not discriminate against any consumer who exercises their rights under the California Consumer Privacy Act.
Recognizing the importance of personal data protection, we will seriously fulfill our obligations under Singapore’s Personal Data Protection Act (2021) ("PDPA"). Normally, we manage and process your personal data in accordance with the requirements mentioned in the above sections.
For the Do Not Call (DNC) provisions of the PDPA, though we don’t have this kind of business, we will still comply with the requirements.
We have paid special attention to the following laws and regulations in Indonesia:
These regulations cover all the requirements mentioned above. Here, we would specifically explain the requirements of data localization.
Data Localization
Indonesian regulations set requirements for the localized storage of the following data:
Our business is only involved the first kind of data. Because the regulations are still under a two-year transition period and don’t clearly define the public data, the definition of public data in a broad sense is adopted in our compliance evaluation, and the data collected and used in our business does not conform to that definition.
If the definitions or requirements of the above regulations are changed, or Indonesia has new requirements for the protection of personal data, we will re-evaluate our business compliance.
If there is any questions, please contact us. You can find our contact information in Article 10 How to contact us.
Underage users (especially children under the age of 13 (Please refer to the relevant part of the Terms of Service for the specific definition of underage users)) shall read the following terms carefully in the company of their guardians, and the guardians shall make a decision on whether to accept this policy after fully understanding:
We reserve the right to update or amend this policy from time to time. These updates and amendments will form part of this policy and have the same effect as this policy. Without your explicit consent, we will not diminish your rights under this policy as currently in effect.
In case of any update of this policy, we will notify you through APP client push notification or other relevant reasonable means so that you can be informed of any changes made to this policy in a timely manner.
If you wish to make a complaint about how we handle your personal information, please contact us via support@Yalladomino.com and we will endeavour to process your request as soon as possible. This does not affect your right to file a claim against a data protection authority.
If you have any suggestions or questions about the protection of personal information, or you have any questions about this policy, you can contact us through the following ways. We will review the problems as soon as possible, and give a reply within 15 working days after verifying your user ID. For questions about this policy, please send your comments and requests to: Yalla Domino. Address：15 SCOTTS ROAD #03-12 THONG TECK BUILDING, Singapore (P.O. Box: 228218), E-mail: dpo@Yalladomino.com.